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1:Fulfill stage1-3 days. All order will be packed and ready for shipping in 48 hours ,you can cancel your order by contacting us to cancel your email. After this stage, we don't support order cancelation.

2:Customs Clearance stage :2-3 days Due to Crystal Drops are liquid material ,which is highly sensitive for Airline Shipping, So it takes longer for this stage than usual products. It take about 2 to 3 days for customs clearance. After this stage ,you can track your parcel with tracking number.

3.Local Delivery: 4-6 days in this stage ,your parcel will be delivering by local courier service. This stage usual takes 5 to 7 days, It mainly effected by local courier service. You can contact courier for parcel status in this stage.



United States

FREE: 15-20 Business Days

Standard:  9-13 Business Days

Fast: 7-9 Business Days


United Kingdom

FREE: 15-20 Business Days

Standard:  12-15 Business Days

Fast: 9-12 Business Days



FREE: 15-20 Business Days

Standard:  12-15 Business Days

Fast: 9-12 Business Days



FREE: 15-20 Business Days

Standard:  12-15 Business Days

Fast: 9-12 Business Days



FREE: 15-20 Business Days

Standard:  10-13 Business Days

Fast: 7-9 Business Days


Rest Of World

FREE: 15-20 Business Days (depending on location)

Standard:  12-15 Business Days (depending on location)

Fast: 9-12 Business Days(depending on location)



All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Crystal Drops is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Crystal Drops will assist as much as possible to trace a missing parcel. Crystal Drops is not responsible for refunds of shipping costs in the event of delayed shipping due to 3rd party courier company.



Please click here if you would like to track your order.



Please direct any shipping related inquiries to




Crystal Drops will offer a full refund on our Handset if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our products If you wish to return your products, please email us at


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